Privacy Policy

Last updated: 2026-06-07

Who we are

NBuilders ("we", "us", "our") operates the Memori mobile application and the website at joinmemori.com. For privacy questions or requests, contact us at nbuilders10@gmail.com.

Scope

This Privacy Policy describes how we collect, use, and protect information when you use the Memori app and our website. This website does not use cookies, analytics scripts, or third-party tracking embeds. In-app analytics and crash reporting are described below and apply only when you use the mobile app.

Data we collect

When you use Memori, we may collect:

  • Account information — email address and display name provided through Google, Apple, or Facebook OAuth sign-in.
  • Memories and media — photos, videos, notes, titles, tags, and optional location data you choose to attach to memories.
  • Device and usage data — device identifiers, app version, crash logs (Firebase Crashlytics), and product analytics (Mixpanel, when enabled) to improve stability and features.
  • Purchase information — subscription status and transaction identifiers from Apple App Store or Google Play (we do not receive your full payment card details).
  • Support communications — messages you send through in-app support or email.

We do not collect advertising identifiers for third-party ads and do not sell your personal data.

How we use data

We use your information to:

  • Provide, maintain, and improve the Memori service
  • Authenticate your account and secure access
  • Store and display your memories and shared content at your direction
  • Process subscriptions and restore purchases
  • Respond to support requests
  • Detect, prevent, and address abuse or security issues
  • Analyze aggregated usage to improve the product

If you are in the European Economic Area or United Kingdom, we process personal data on the following bases:

  • Contract (Art. 6(1)(b)) — processing necessary to provide the service you request.
  • Legitimate interests (Art. 6(1)(f)) — security, fraud prevention, and product improvement, balanced against your rights.
  • Consent (Art. 6(1)(a)) — where required, e.g. optional marketing push notifications (off by default).

Sharing and processors

We share data only with service providers that help us operate Memori:

  • Google Cloud — API hosting and infrastructure
  • Cloudflare R2 — encrypted media storage
  • Google, Apple, Facebook — authentication only
  • Firebase Crashlytics — crash reporting
  • Mixpanel — product analytics (when enabled)
  • Apple / Google — in-app purchase processing

We do not sell personal information. We do not share personal information for cross-context behavioral advertising (CCPA/CPRA).

International transfers

Your data may be processed in the United States, European Union, and other countries where our providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Retention

We retain your data while your account is active. When you delete your account (Settings → Security → Delete account), we delete or anonymize your personal data within a reasonable period, subject to short backup retention and legal obligations.

Your rights

GDPR (EU/UK): You may request access, rectification, erasure, restriction, portability, or object to processing. You may lodge a complaint with your local supervisory authority.

CCPA/CPRA (California): You have the right to know what personal information we collect, request deletion or correction, and opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising.

Israel Privacy Protection Law: You may request access, correction, or deletion of personal data held about you.

To exercise your rights, email nbuilders10@gmail.com or use in-app account deletion. We may verify your identity before fulfilling requests.

Children

Memori is not directed at children under 13 (COPPA). In the EU, we do not knowingly collect data from children under 16 without parental consent where required by law.

Security

We use HTTPS, access controls, and industry-standard practices to protect your data. No method of transmission or storage is 100% secure.

Automated decisions

We do not make automated decisions that produce legal or similarly significant effects concerning you.

Changes

We may update this policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be communicated in the app where practicable.

Contact

NBuilders — nbuilders10@gmail.com